Services
More than products — an integrated service model that follows your project from specification to the field, and from the field to post-application.
Protective & Marine
P&M doesn't sell paint. It delivers protection.
In specification-driven industrial markets, the product alone doesn't determine the outcome. The difference between a system that protects for 5 years and one that protects for 20 lies in the quality of the specification, surface preparation, DFT control and applicator competence. Sherwin-Williams P&M invests in every one of those links — and makes its integrated service model available to every customer and project.
Service model
The three pillars of the P&M service model
Engineering Design
Technical specification of the right system — before the job starts.
- ISO 12944 categorization
- System selection
- Technical documentation
- Bid support
Technical Support
Field presence — during and after application.
- Technical visits
- DFT control
- Non-conformity resolution
- Application reports
Training
Training for applicators, distributors and teams.
- In person and online
- FIRETEX® certification
- Technical videos
- YouTube @SherwinWilliamsPMC
Differentiator
Why the service model is a competitive differentiator
Without our model
- Product chosen without analyzing the real environment
- Application without surface and DFT control
- Premature failure → rework → unplanned cost
- Regulatory compliance on paper only
With the P&M model
- System specified for the asset's real environment
- Application supervised with technical control
- Performance within the specified service life
- Normative documentation for audits and warranty
Audience
Who we serve
Specifiers and Engineers
Environment analysis, system selection, technical documentation and bid support — before the job starts.
Plant Managers
Technical visits, application control and non-conformity resolution during execution — without stopping the operation.
Applicators and Contractors
Technical product training, FIRETEX® certification, field support and question resolution during application.
Talk to our services team
Describe your project and the asset's environment. We route it to the specialist for the service your case needs.
Request Service — P&M LATAM
Fill out the form. A technical specialist will contact you within 1 business day.